Understanding the Role of Trade Support Institutions
Course description
COURSE DESCRIPTION:
This course introduces the role of the Trade Support Institution (TSI), the ways in which TSIs are categorised, and the main TSI stakeholders. It details the ways in which a portfolio of services is developed according to the needs of stakeholders, with a particular focus on exporters. This involves segmenting exporters and designing services to serve different exporter types.
After completing this course, participants will be able to:
NOTE:
COURSE CERTIFICATION
COURSE STRUCTURE
Lecture 1
Introduction to Trade Support Institutions (L016)
Lecture 2
Client Needs Assessment (L017)
Case Study Exercise 1 (C010)
Analysing a client needs assessment
Lecture 3
Service Portfolio Development (L018)
Case Study Exercise 2 (C011)
Matching SME Needs with the TSI Porfolio of Services
Certificate of Achievement
- Tutor: Ms. Ann Penistan