This course introduces the role of Trade Support Institutions (TSIs), the ways in which TSIs are categorised, the main TSI stakeholders, and the ways in which a portfolio of services is developed.
This course introduces the role of the Trade Support Institution (TSI), the ways in which TSIs are categorised, and the main TSI stakeholders. It details the ways in which a portfolio of services is developed according to the needs of stakeholders, with a particular focus on exporters. This involves segmenting exporters and designing services to serve different exporter types.
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Participants who meet the course requirements will receive a Certificate of Achievement issued in electronic format.
Lecture 1: Introduction to Trade Support Institutions
Lecture 2: Client Needs Assessment
Lecture 3: Service Portfolio Development
Case Study 1 and 2: those serve as the assessment for this course