This online course showcases the challenges and opportunities for organisations of successfully implementing a digital transformation enabled by new information and communication technology (ICT), such as cloud computing, connectivity, and mobility. Following a “lean” digital transformation methodology, it introduces three main methods to assist organisations in designing a digital transformation roadmap. A Community of Practice (CoP) is made available to participants at the end of the course in order to help them and their organisations successfully sustain and navigate their digital transformation processes.

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After completing this course, participants will be able to:

Conduct a readiness self-assessment to evaluate their organisation's readiness to begin a digital transformation;
Use basic Business Process Model Notation (BPMN) and create simple models to gain an overall perspective of their organisation's work processes;
Use the Analytical Hierarchy Process (AHP) to design a digital transformation strategy; and
Create an Organizational Network Analysis (ONA) graph and use it to monitor their digital transformation.
  • Lecture 1: Starting the Journey of Lean Digital Transformation
  • Lecture 2: Understanding your Digital Transformation
  • Lecture 3: Measuring your Digital Transformation
  • Lecture 4: Innovation Capability and the Community of Practice
  • Case Study Exercise
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