Client Management for TISIs
Course description
This course details the client management process for Trade and Investment Support Institutions (TISIs).
1694
After completing this course, participants will be able to:
NOTE:
COURSE CERTIFICATION
COURSE STRUCTURE
Lecture 1
Introduction to Client Management for TISIs (L172)
Lecture 2
Client Managers and the Client Management Process (L173)
Lecture 3
The Five Stages of the Client Management Process (L174)
Lecture 4
The Management and Review of Client Management (L175)
Case Study Exercise (C055)
Case Study Exercise (C055)
Certificate of Achievement
- Tutor: Miyoba Lubemba (Tutor)